CSD Coaching Playbook

CSD COACHING PLAYBOOK

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COMMUNICATION & FEEDBACK

“Communication is the lifeblood of coaching, and the more effectively coaches communicate, the more effectively everyone learns. The most important and powerful ways we can improve our schools is to improve the way we interact with each other.” - Jim Knight, Better Conversations “Teachers are waiting for direct feedback because they want to get better. Your job is to tell them the truth and provide a solution” - Jill Jackson, How to Coach Teachers to Teach Almost Anything

DEFINED Coaches must be excellent communicators since coaching is communicating. Specifically, coaches need to ask good questions, listen effectively, find common ground, build strong and trusting relationships, and share positive and constructive feedback effectively. THE EVIDENCE ● Feedback (ES .70) ● Evaluation and reflection (ES .75) ● Self-verbalization and self-questioning (ES .55) THE WHY ● Clear communication about cultural norms makes people more comfortable sharing ideas and learning from one another. ● Critical conversations help to Improve educator and student learning ● Communication is essential for professional learning.

THE BENEFITS

For the Teacher ●

For the Student ●

Asking better questions, and fostering dialogue leads to improved student outcomes. ● Teachers experience greater well-being when they are heard, respected, and engaged.

Finding common ground, fostering trust and making connections, and feeling psychologically safe, are direct results when teachers provide feedback and reflect. Providing a safer, more positive learning experience.

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