Business and Marketing Education

RESOURCES

General Resources:

●​ Utah Office of Tourism​ Great for local examples and current tourism data: https://travel.utah.gov​ ●​ Junior Achievement (JA BizTown or JA Career Speaker Series)​ Offers guest speakers, videos, and activities tied to careers in service and tourism.​ ●​ CareerOneStop – Hospitality Cluster​ Career exploration with real job descriptions, videos, and required skills: www.careeronestop.org Standard 1: Segments of Hospitality & Tourism ●​ Nearpod or Curipod​ Use interactive templates to create "Sort the Segment" games or virtual field trips.​ You can also embed videos from places like Marriott, Delta Airlines, or National Parks.​ ●​ YouTube Career Spotlights​ Search: “Day in the Life of a Hotel Manager,” “Working at a Resort,” or “Behind the Scenes of an Amusement Park.”​ ●​ Google Earth/Maps Activity​ Have students map out local lodging, transportation hubs, restaurants, and attractions around Utah.​ ●​ Local Chamber of Commerce Websites​ Often have business directories and local hospitality highlights—perfect for student scavenger hunts.​ Standard 2: Customer Service Skills ●​ Soft Skills Video Series (PBS Learning Media or YouTube)​ Look for videos on communication, professionalism, and customer interactions.​ Example: “Skills to Pay the Bills” series by the U.S. Department of Labor.​ ●​ Role-Playing Cards or Customer Service Scenarios​ Create quick scenario cards or use free sets online from Teachers Pay Teachers or CTE curriculum banks.​ ●​ Flipgrid (Now Flip)​ Students record themselves practicing greetings, problem-solving with upset guests, or giving directions.​