Health Science

M EDICAL A SSISTANT

Standard 3 Identify communication barriers.

x Describe the following communication barriers: x Physical Mental Cultural Maturity Age Stress Describe the following defense mechanisms. x x x x x x

Repression Regression

x x x x x x x x x x

Rationalization Sarcasm Denial Compensation Projection Displacement Physical avoidance

Apathy

Standard 4 Contrast sympathy and empathy.

Describe appropriate body language to express empathy. Demonstrate appropriate expressions of empathy.

x x

Standard 5 Describe the steps of the grieving process.

Identify the psychological implications of disease to a patient. x x x x x x Describe the five psychological stages of grieving. Denial Anger Bargaining Depression Acceptance x

STRAND 6 Students will accurately maintain medical records. Standard 1 Identify the contents of a medical record.

Discuss the standard medical record and various types of reports.

x

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