Crisis Response Manual

Allow students to ask questions Dispel rumors Let the students’ questions guide the sharing of information Tell them that you will give three responses” “These are the facts” “I don’t know” “Talk with your parents” Reassure students about what is being done to keep them safe Remind students of procedures in case a student needs more support

Answering Students’ Questions (Cont.)

Resources

Brock, S. E., Nickerson, A. B., Reeves, M. A., Jimerson, S. R., Lieberman, R. A., & Feinberg, T. A. (2009). School crisis prevention and intervention: The PREPaRE model . Bethesda, MD: National Association of School Psychologists.

Hospice. (n.d.). Talking to children about death . Retrieved from http://www.hospicenet.org/html/talking.html Copyright

2011 by the National Association of School Psychologists, Bethesda, MD. Reprinted with permission of the publisher. www.nasponline.org

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